Originality of products

The authenticity of all of our products, all of which are manufactured with handwoven procedure and natural materials, is guaranteed by Wool Persian Carpet.  
As well as, we will issue a special certificate for all products priced over 650 Euros. For the rest of the products, just the printed receipt with sign and stamp will issue.

The value of products

Because of keeping prices down for all consumers, our company has always tried to eliminate all intermediaries between the manufacturer and the consumer. that’s why you are seeing a huge difference between the price of our company products with others.

Discount Coupons

Various discount coupons offered to customers at different times are easily accessible at the bank’s online payment desk.

Shipment and delivery condition

The warehouse and the central store of the Wool Persian Carpet Company are located in the city of Bratislava in Slovakia and all products from the address are sent to all over the world.

  • We send our products to our customer’s address in worldwide through the Slovak post office. 

  • Shipping for all stuff at any prices are completely free for Slovakia.  

  • Shipping for stuff worth more than 350 Euros are completely free for Czech Republic, Austria, Poland, and Hungary.
  • For a lesser amount, the postal cost is to be paid by the customer at the destination.
  • Shipping for stuff worth more than 840 Euros are completely free for other EU countries.
  • For a lesser amount, the postal cost is to be paid by the customer at the destination.
  • Shipping for stuff worth more than 1360 Euros are completely free for other world countries.
  • For a lesser amount, the postal cost is to be paid by the customer at the destination.
  • For countries outside the EU the clearance and payment of the customs fee is the responsibility of the buyer.
  • The criterion for calculating the terms of free shipping and postage is based on the discount coupon calculation and the final payment amount.

Product warranty

  • 14 days for returning goods and repaying money without any reason provided that the goods are healthy and have no problem due to improper use.
  • All carpets from the date stated in the receipt have a warranty of Wool Persian Carpet for one year.  
  • All accessories from the date stated in the receipt have a warranty of Wool Persian Carpet for 6 months.
  • If the problem for each product is due to improper use of the product by the consumer, the warranty will not include it.
  • All shipping costs related to the return of the goods are the responsibility of the customer.

 VAT

Since our company is not a VAT payar, All prices of our products listed on the website, are free of VAT and nothing will be added to the price in the cart.

Payment

–        Card payment

Wool Persian Carpet operates a secure payment service in cooperation with all debit and credit card. Card payment is a completely secure way of payment for customers. Your vendor never gets your credit card or bank account information. This information is securely sent from the customer through an encrypted connection via the SumUp Payment Gateway to the customer’s bank.

–        PayPal

It is also possible for all people who are interested in using the PayPal payment portal and can make a purchase directly after choosing the link to our PayPal account.

–        Cash In Delivery

Also free services are available for payment in delivery address for all customers located in the Slovak Republic, Czech Republic and Hungary, and by choosing the link in the shopping cart, you can easily use it and pay the price of your purchased item in the address provided after delivery of the goods to the post agent.

–        Bank transfer

If you do not wish to use a credit card for payment, we will book your requested item for you and you can also make a bank transfer to our account. The entire amount must be paid within 5 days from the date of ordering the goods. Otherwise, your order will be canceled. We will send the ordered goods as soon as we receive your payment.

NOTE :

There is no difference in pricing between of payment methods, and they are all completely free and the customer is free to choose any of these options and does not pay any extra money for that.